Privacy Policy - Nobotiq

Effective Date: 23.06.2026

Welcome to Nobotiq ("we", "us", or "our"). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, create an account, use our dashboard or API, or install and use any Nobotiq module, plugin, script, or other integration on your own website or application (collectively, the "Service").

Nobotiq is an API-driven service. In many cases, data is not collected directly on the Nobotiq website itself, but is transmitted to Nobotiq from a customer's own website, application, or integration for analysis. If you do not agree with this Privacy Policy, please do not use the Service.

1. Information We Collect

We may collect and process the following categories of information:

a. Account and Contact Information

• Name, company name, email address, login credentials, and support communications when you register for an account, request information, or contact us.
• Billing and payment information processed by third-party providers such as Stripe. Nobotiq does not store full payment card details.

b. Data Submitted Through the API, Module, or Integrations

• Data that you, your application, or your installed Nobotiq module sends to us for analysis, such as names, usernames, email addresses, text messages, comments, contact form content, reviews, user submissions, IP addresses, device type, browser details, language settings, page or form metadata, timestamps, and other technical indicators relevant to spam, bot, abuse, or fraud detection.
• Detection results, reputation signals, scoring data, request logs, and operational metadata generated while processing API calls and Service requests.

c. Website, Dashboard, and Usage Data

• IP address, browser type, device information, pages visited, session information, feature usage, diagnostics, and other activity data when you use the Nobotiq website or dashboard.

d. Cookies and Similar Technologies

• We may use cookies and similar technologies to operate the website, keep you signed in, measure traffic, analyze performance, and improve user experience.
• You can manage cookies through your browser settings, although disabling some cookies may affect functionality.

2. How We Use Your Information

We use your information to:

• Provide, operate, maintain, and support the Service.
• Process and analyze submissions sent through the API or customer-installed modules for spam, abuse, phishing, fraud, malicious activity, and related risks.
• Authenticate users, manage accounts, process purchases, manage credits, and administer subscriptions.
• Monitor usage, investigate fraud or abuse, troubleshoot issues, and improve the Service, detection quality, and security.
• Communicate with you about updates, support requests, important notices, and service-related information.
• Comply with legal obligations and enforce our agreements.

We do not sell your personal data.

3. Roles of the Parties

When you use Nobotiq on your own website, application, or infrastructure, you generally determine what data is collected and sent to Nobotiq for analysis. In such cases, you are typically the controller or business responsible for that data, and Nobotiq acts as a processor or service provider on your behalf for the purpose of providing the Service.

You are responsible for providing appropriate privacy notices to your users, configuring the Service appropriately, and obtaining any consents or other lawful bases required under applicable law before submitting personal data to Nobotiq.

Nobotiq acts as an independent controller for data relating to its own website visitors, account administration, billing, compliance, security, and direct business operations.

4. Sharing and Third-Party Processing

We may share or disclose information in the following circumstances:

• With service providers that help us operate the Service, such as hosting providers, infrastructure vendors, analytics providers, customer support tools, communication tools, and payment processors.
• With anti-spam, anti-abuse, reputation, verification, or security providers when this is reasonably necessary to process a request, validate indicators, prevent abuse, improve detection quality, or protect the Service. In selected cases, this may include sharing limited data elements such as email addresses, IP addresses, message fragments, hashes, device or browser indicators, or other technical metadata with third-party providers, including providers such as CleanTalk.
• With law enforcement authorities, regulators, courts, or other third parties when required by law, legal process, or to protect rights, safety, or security.
• With your consent or at your direction.

Where appropriate, our third-party processors are subject to contractual confidentiality and data protection obligations.

5. International Data Transfers

Your information may be processed in countries other than your country of residence. Where required by applicable law, we implement appropriate safeguards for international transfers, which may include contractual protections or other recognized transfer mechanisms.

6. Data Retention

We retain personal data for as long as necessary to provide the Service, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of data, the service configuration, and legal requirements. You may contact us to request deletion where applicable.

7. Your Rights

Depending on your location and the applicable law, you may have the right to:

• Access, correct, update, or delete your personal data.
• Restrict or object to certain processing.
• Request portability of your personal data.
• Withdraw consent where processing is based on consent.
• File a complaint with a competent data protection authority.

To exercise these rights, contact us at info@nobotiq.com.

8. Data Security

We implement reasonable technical and organizational measures designed to protect personal data against unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

The Service is not directed to children under the age of 18, and we do not knowingly collect personal data directly from children. If we learn that we have collected such data in violation of applicable law, we will take reasonable steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date or last updated date, as appropriate. Your continued use of the Service after the effective date of the updated Privacy Policy constitutes acceptance of the changes.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

Email: info@nobotiq.com
Website: https://nobotiq.com/contact